Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect the following types of information:

• Account information: email address, name, and password when you create an account.
• Payment information: processed securely by Stripe. We do not store your credit card details.
• Usage data: pages visited, actions taken, and device information to improve the Platform.

2. How We Use Your Information

• To provide and maintain the Platform
• To process donations and coin purchases
• To send transaction receipts and account notifications
• To verify shelter identities and prevent fraud
• To improve and personalize your experience

3. Information Sharing

We do not sell your personal information. We may share data with:

• Stripe: for payment processing
• Supabase: for data storage and authentication
• Law enforcement: when required by law

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, row-level security policies, and secure authentication practices.

5. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Delete your account — a 30-day soft-delete period applies, after which data is anonymized and permanently removed
• Export your data
• Restore your account within 30 days of deletion to recover your profile, badges, and donation history

6. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies.

7. Children's Privacy

The Platform is not intended for users under 18. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a notice on the Platform.

9. Contact

For privacy-related questions, please visit our Contact page.